In today’s ultra-competitive global marketplace, MSP services are essential to success. Businesses must look at creative ways to extract more value from providers, while simultaneously reducing risk and upholding quality. Simply beating them down on price year after year is not a sustainable strategy.
This is where vendor-neutral MSP solutions come in. Done well, it’s a repeatable, effective method for developing and monitoring third-party provider services, in order to get as much value as possible from contracts and to build mutually-beneficial long-term relationships.
Our solution covers:
- Spend Visibility: analyzing and understanding your third-party spend
- Vendor Segmentation: classifying your vendors, enabling a segmented approach
- Collaboration: continuous improvement and enhanced vendor communication
- Vendor Performance Management: devising appropriate KPIs to measure performance
- Risk Management: Developing a clear risk strategy and mitigation plan