Performance-based SLAs (7/10)

A significant advantage of managed services is that responsibility for performance rests with the services provider. Focus on what the provider delivers rather than how the service is performed. This helps the provider innovate, improve service delivery and reduce costs for mutual benefit. In turn, the services provider should be willing to commit contractually to meeting your service-level requirements—and back up those commitments with financial penalties or other consequences if those SLAs are not met.


Written by Atlas Solutions Group

Atlas Solutions Group is a global management consulting firm powered by our B2B network. Our network enables brands to discover and showcase B2B solutions. Brands broadcast their insights to engage stakeholders on a global scale. Atlas then leverages our expertise to deliver the right solutions for the right project at the right time.

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Consistent global service delivery with local resource options

Broad portfolio of managed services aligned to your business